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Office of the Registrar

Christina Klauer, Liesl Fowler, Susan Granet, Brandy Blackburn
From left, Christina Klauer, Liesl Fowler, Susan Granet and Brandy Blackburn.

Statement of Mission and Inclusivity

The Augustana Office of the Registrar strives to support the academic mission of the college by providing exceptional service to all students, faculty, staff and alumni through honesty, integrity, and proactive inclusivity. We respect the diversity of our campus community by accurately representing an individual's accomplishments and personhood through individualized attention and pride in our work.

Semester Transition

J-term Policies, Procedures and Deadlines 


Regular hours: 8 a.m.-4:30 p.m., Monday through Friday (voice mail messages and faxes may be received with a response on the next regular business day)

Summer Hours and Services: We will have regular office hours most days from 8 a.m.-4:30 p.m., Monday through Thursday; on Fridays we are open 8 a.m.-4:30 pm, with limited service from noon-4:30 p.m. In addition, over-the-counter rush transcript services are not available every day. Please plan ahead and call the office in advance of your personal deadlines so you have ample time to have your needs met. 

Holiday hours and closures: The Office of the Registrar, along with all campus offices, will be closed on the following observed holidays:  Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving (closed Thursday and Friday), Christmas/Winter recess (Tuesday, Dec.24 - Wednesday, Jan. 1) No services will be available and no transcripts processed during periods when the college is closed. NO TRANSCRIPT REQUESTS WILL BE PROCESSED from December 21, 2019 - January 2, 2020. 


Office of the Registrar, 639 38th St., Rock Island, IL., 61201
109 Founders Hall (first floor) 309-794-7277
Toll-free 1-800-798-8100; fax 309-794-7544


Please contact any of our staff members for assistance with a particular request or question.

Liesl A. Fowler, Registrar and Assistant Dean

Policy oversight, Committee on Advanced Standing and Degrees, Arches, overloads, final exam petitions

Susan L. Granet, Associate Registrar, 309-794-7212

Degree audit, graduation application, transcript evaluation, course master schedule, transfer and commuter student assistance 

Michelle Ramirez, Student Support Specialist, 309-794-7211

Reception, office scheduling, registration assistance, transcript processing, graduation candidacy verifications, demographic and enrollment changes

Christina Klauer, Student Support Specialist, 309-794-7277

Reception, office scheduling, registration assistance, graduation processing, grade changes, enrollment verification, and student worker oversight


Illinois notary services are not available within our office, but please call us and we will help you find a notary available on campus to assist you.