ITS will provide network card configuration and virus removal for student PCs at no charge. However, any other problems such as system cleaning, ADware removal, software conflicts, or hardware issues will be charged a $5 diagnostic fee and $30/hour. All computers brought in for work must be accompanied by a completed authorization form. ITS reserves the right to refuse work on any student-owned PC, in which case the student will not be charged.

Revised 2/23/18