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Communication and campus technology acknowledgement form

Augustana College communicates information to students in a variety of formats including voice mail, hard copy documents sent to campus address, mailbox, the website or email account. The college uses text message only in the case of a campus safety emergency and does not use social media to communicate routine official information.

Email is the primary means most college officials will communicate with students. Students will regularly receive email from campus offices that require them to act or communicate with parents, advisors, or other individuals. Although the list below is not exhaustive, some of the sources of these emails are:

Admissions Business Office
Food Service Financial Assistance
Honor Council Dean of Students
Residential Life Academic Affairs Office
Faculty members Office of the Registrar
Student Activities Academic advisors
Advising Office Information Technology

At the point of enrollment, all students are assigned an Augustana email address and network username which will give them secure access to campus information and the Arches system. The college does not use non-Augustana email accounts to correspond to enrolled students. Once this account is set up, students should immediately use this email account. Student who take themselves out of a college-hosted distribution list are still responsible for the content, attachments and deadlines communicated to that list. Students should not share their Augustana network and email usernames and passwords with anyone at anytime. Students are also expected to open and check their campus mailbox as some information can only be sent through campus mail.

Students are expected to read, respond and archive all official correspondence from the college. The responsibility for understanding and adhering to requests, policies, deadlines and procedures communicated to students rests entirely with the student. It is the expectation that students will check their campus email account at least once per day while classes are in session and 2-3 times per week during break periods.