All employees should go through the ITS Department to purchase all computing software and equipment. This ensures compatibility as well as availability of maintenance and support.
Additional hardware and accessories, such as wireless mice and keyboard, second monitors, etc. will be charged to the user's department.
Software beyond the standard software load will be charged to the user's department.
Theft or loss of equipment on campus should be reported to the Security Office and ITS within 24 hours. If equipment is lost or stolen off-campus the local police should also be notified within the same time frame.
The C: drive of Augustana computers are not automatically backed up. All employees are responsible for their own data and are should maintain up-to-date backups of files in secure locations, such as their personal and departmental network drives, (H: and O: drives) or Google Drive.
Assigned PC
Employees with a desk position will be provided with our current supported Dell computer model. Note: If the user has a need for a model that costs more than our standard model (i.e. some Apple models or upgraded Windows models), the model will need to be approved and the user will need to locate the funding for the difference between the requested model and our standard.
Our standard software load includes a current version of Windows Enterprise, anti-virus software, Microsoft Office (the version standard across campus) and Google Chrome.
ITS does not purchase custom color computers.
Due to the portable nature of laptops, additional insurance and security software is required for each laptop. This premium is funded by the client department.
Tablets
Tablet computers and accessories are not funded through the ITS budget. ITS can offer limited guidance; however, purchases are funded through individual department budgets.
ITS will and add the tablet into the inventory system.