FAQ - Computer Resources
During move-in day there will be ITS students available in each residence hall to help students with connection issues and to answer general questions.
The remainder of the year Wendy Ramsdale, Student Computing Coordinator or the ITS Helpdesk can be contacted. ITS offers diagnosis and repair of spyware and virus problems for a small fee.
There is also a student group, Augustana Institute of Technical Professionals, on campus that repairs student computers for a fee. They can be reached via e-mail at: firstname.lastname@example.org.
To aid in the repair of your computer, it is suggested that you bring the CDs that came with your computer. It is also helpful to have the computer's power cord.