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TV Cable

What if I can't get all of the available channels?

Make sure your TV is set to cable/antenna and make sure that your cable is hooked up correctly.

Hook Up Your Cable TV
INSTALLATION INSTRUCTIONS


The instructions that follow are generic in nature and are meant to serve only as guidelines. Refer to your TV owner's manual for specific instructions for your set. Your TV should be cable-ready* and able to receive at least 80 cable channels.

  1. Connect the TV to the cable wall jack using a coaxial cable. If the TV has more than one input jack, select the one labeled "CABLE" or "CATV".
  2. Plug the TV power cord into an electrical outlet and turn the TV power on.
    Configure your set to receive CABLE or CATV signals. This is usually accessed through a MENU or SETUP option on the TV's remote control. Refer to your TV owner's manual for specific directions for your set.
  3. Program the TV to receive channels. This is usually accessed through the same MENU or SETUP option used above. Locate an option labeled AUTOPROGRAM and select it. The TV will search through all channels and program the working channels. Refer to your TV owner's manual for specific directions for your set.
  4. Your TV should now receive all Mediacom extended basic channels (typically channels 2-77) Known problems: If your TV has cable signal auto detection (for example, the Symphonic brand TVs), but does not have the ability to manually configure the set to receive CABLE or CATV signals (typically configured through a MENU or SETUP option on the TV's remote control), it may not automatically pick up the cable channel lineup. Currently there is no reliable way to correct this problem, and it is recommended that only TVs with manual CABLE setup be purchased.

If I live in a house that has Mediacom and I'm having problems, who do I contact?

If you have problems with your cable call the helpdesk @78293.

 Can I upgrade my cable package?

No, you may not upgrade your cable package.

What Mediacom channels do I have in my room?

For a complete list click here

Where can I find more information from ITS about the digital transition?

You can find information from ITS about the digital transition here. You can find information from Mediacom here.