Make sure your TV is set to cable/antenna and make sure that your cable is hooked up correctly.
Hook Up Your Cable TV
The instructions that follow are generic in nature and are meant to serve only as guidelines. Refer to your TV owner's manual for specific instructions for your set. Your TV should be cable-ready and able to receive at least 80 cable channels.
Connect the TV to the cable wall jack using a coaxial cable. If the TV has more than one input jack, select the one labeled "CABLE" or "CATV".
Plug the TV power cord into an electrical outlet and turn the TV power on.
Configure your set to receive CABLE or CATV signals. This is usually accessed through a MENU or SETUP option on the TV's remote control. Refer to your TV owner's manual for specific directions for your set.
Program the TV to receive channels. This is usually accessed through the same MENU or SETUP option used above. Locate an option labeled AUTOPROGRAM and select it. The TV will search through all channels and program the working channels. Refer to your TV owner's manual for specific directions for your set.
Your TV should now receive all Mediacom extended basic channels (typically channels 2-77) Known problems: If your TV has cable signal auto detection (for example, the Symphonic brand TVs), but does not have the ability to manually configure the set to receive CABLE or CATV signals (typically configured through a MENU or SETUP option on the TV's remote control), it may not automatically pick up the cable channel lineup. Currently, there is no reliable way to correct this problem, and it is recommended that only TVs with manual CABLE setup be purchased.
If you have problems with your cable submit a work order through our Samanage portal. Please include your phone number so that we can contact you if we need to. Cable work orders will be handled on Friday afternoons after 3.
No, you may not upgrade your cable package if you are on-campus. Fortunately, the provided subscription package provides over 100 popular channels.
For a complete list click here. We get the Local Plus, Digital-Ready Local Plus, Digital-Ready Family TV, and Digital-Ready Local Plus HD lineups. So, if you are connecting cable directly to your TV and do not have a Mediacable TV box (most users) look for the "Digital Ready" channel listings towards the bottom of the listing.