Various training sessions and workshops are provided by ITS throughout the year. All employees and students are welcome to attend, free of charge. Staff can also get credit for Blue and Gold Certification which is our on-campus professional development program.
You can view upcoming sessions below, at the bottom of our training page, or even add the schedule to your Google Calendar by clicking here. Space is limited, so please email Kristina Zimmerman or Wendy Ramsdale to reserve your spot! Read more…
Categories: Educational Technology, General, Mac, Training, Windows (PC) drive, Gmail, Google Apps, Google Docs, Mac, PC, Training, Windows
Over the summer ITS gradually changed the Augustana mailing lists to Digest Mode. To learn more about Digest Mode, you can read the Digest Mode FAQ here. We did this to make it easier for our users to distinguish email that is sent to them personally from email that is sent campus-wide.
… Digest Mode is not a requirement. If you do not like digest email and you would like to switch back to receiving individual emails as they are sent, you can change your preferences in Gmail by following these directions: Read more…
Do you find yourself sending out the same message over and over with very slight alterations? If you would like to be able to use what you have written previously in a new email, you might want to use “Canned Responses” which is one of the “Google Labs” available for Gmail.
The rest of this entry contains instructions about how to use Canned Responses. Read more…
Filters are a feature in Google Mail that helps keep your email organized automatically. They allow you to sort your mail by subjects, senders, keywords and more.
Examples of uses for filters:
- Sort emails from certain types of people into labels (i.e. professors, students, etc.) that you can easily access in the left panel of your Gmail window
- Have certain types of emails skip the inbox automatically (i.e. newsletters that you want to store in your email, but not read immediately)
- Forward emails from certain people to a specified email address
- Make sure that emails from certain people are never labeled as spam
The rest of this entry contains instructions on how to create a filter (click “Read more…”). Read more…
Google’s services are great, but definitely not perfect. To that end, I came across this set of slides in Google’s support area that gives some tips on troubleshooting Google Mail and Calendar problems.
Sometimes, problems are caused either by a brief outage in service or a Google Lab or similar add-on that has been enabled that is causing a problem. But if a Labs feature is causing the problem and you can’t even display your inbox, what then? Disabling labs can be accomplished by visiting this custom address (note the “labs=0″ part at the end of the address) https://mail.google.com/a/augustana.edu/?labs=0.
Happy Google Apps-ing!