Author Archives: Kristina Zimmerman

About Kristina Zimmerman

Kristina Jansson is an ITS Support Specialist at Augustana College. Her main duties are training, software support, and general Mac support. To contact Kristina, send email to

Using Augustana CampusNet (Part 1)

Welcome to Augustana to our first year students and welcome back all those who are returning! ITS has been getting some questions about accessing our services (such as Moodle, Arches, and email). All of this information can be found on CampusNet, … Continue reading

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Google Apps Email Undo Send Feature out of Beta

This tip is from Sean McBride in the ITS Network team: Google has finally released Undo Send out of beta testing and is now available for everyone. Using Undo Send, you can “unsend” e-mails up to ten seconds after you’ve … Continue reading

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Lab hours for Week 10 and Finals Week

It’s getting to be that time of year again for final papers, tests, and projects come around. To find if a computer is available, first take a look the building hours below and then take a look at our LabMaps to … Continue reading

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Back up your files automatically with Google Drive!

We’ve just started Spring Term, but it’s never too early to back up your files. ITS encourages you save early, save often, and save in multiple places. Google Drive is a good way to make sure that you have an … Continue reading

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Small-group training sessions for Spring Term 2015

Various training sessions and workshops are provided by ITS throughout the year. All employees and students are welcome to attend, free of charge. Staff can also get credit for Blue and Gold Certification which is our on-campus professional development program. You can … Continue reading

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LabMaps: Find an open computer on campus

Have you ever encountered a situation when you needed to use a lab computer, but you arrived and all of the computers were already in use? Looking for a quiet corner to study? Well, thanks to a software program that … Continue reading

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Don’t lose files during Finals Week

It’s about that time again. Finals week is approaching and students are working on papers and projects right up to the deadlines. This is the worst time for data loss on campus, so take a minute from studying and consider the following tips … Continue reading

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A reminder about Phishing Emails

Once again, ITS has received reports of a phishing scam that is being sent around campus. It is similar to a phishing email that had gone around earlier this year in that it provides a link for you to submit your username … Continue reading

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Phishing Emails

Once again, ITS has received reports of a phishing attempt that is going around campus. This attempt appears like a message with a link to a file in Google Drive: Some details that should make you suspicious of this email: Misspellings and … Continue reading

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ITS Move to Sorensen

At the end of May, ITS began our move from the F.W. Olin Center to Sorensen Hall. If you get a chance, please stop by to say hi or to get help with a technology-related problem. See some pictures of … Continue reading

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