Transcripts

NOTICE: Due to a campus server upgrade, the Office of the Registrar will be unable to process transcripts on Tuesday, March 2nd, Wednesday, March 3rd,and Thursday, March 4th 2010. Requests received after 3:00 p.m. today, Monday, March, 1st will be processed later this week or next week. This may also create a slight delay in the processing date of transcripts that are requested over the next week. Thank you for your patience as we improve our systems for all our alumni, students, faculty and staff.

Augustana College, Rock Island, Ill.
Transcript Fees, Policies and Processes -- Effective date July 1, 2009

TRANSCRIPT COSTS
Transcripts may be obtained only by official request to the Office of the Registrar. This request must be made through the online request process or by a form request mailed or faxed to the Office of the Registrar. Transcripts may be withheld if the individual has any outstanding financial obligation to the college. Federal law prevents honoring requests received by telephone, email or third parties.

Current Students
Current students may print their own unofficial transcripts through the secure Web Advisor login for no fee. Official requests must be made using the transcript request form through the Web Advisor menu. Currently enrolled students may request up to five transcripts in a seven-day period with no fee. There is a $20 prepayment charge per transcript over five requests in this period. Call the Office of the Registrar to make credit card payment, or deliver cash/check to the office in Founders Hall. Please allow three to five business days for processing and up to two-three weeks during peak processing times (after final grades, graduation and January-February). Requests that need to be processed after the grading period should be requested online after grades are finalized.

Alumni/Former Students
Requests are now made through a transcript request form on line. Please follow one of these options:

1. I entered Augustana after 1991 and have previously set up an Alumni and Friends account (click here). Transcript requests are $8.00 per transcript and must be paid in advance by credit card through the transcript request page*.
2. I entered Augustana after 1991 and need to verify my email address on file with the college. Please contact the Advancement Office at 1-800-798-8100 x 7589 or alumni@augustana.edu. Please allow one business day for processing. Requests are $8.00 per transcript and must be paid in advance by credit card through the transcript request page* Once your email has been updated, please click here to be taken to Web Advisor and begin the process to request your transcripts. You will click on "I'm new to Web Advisor."
3. I entered Augustana after 1991 and I would like to make a request by fax or mail. These requests are $12.00 per transcript with prepayment by check or cash. Please follow these steps to have your transcript processed:

a. Complete the request form found on the Augustana website and submit it by fax, mail or drop-off to The Office of the Registrar.

b. Make pre-payment of $12.00 per transcript ($20.00 for rush requests) by cash, check or call the Office of the Registrar to make credit card payment.

4. I entered Augustana before 1991, please follow these steps to have your transcript processed:

c. Complete the request form and submit it by fax, mail or drop-off to The Office of the Registrar.

d. Make pre-payment of $8.00 per transcript ($20.00 for rush requests) by cash, check or call the Office of the Registrar to make credit card payment.

There is a $20 prepayment charge per transcript over five requests in a seven-day period. Please allow three to five business days for regular processing and up to two-three weeks during peak processing times (after final grades, graduation and January-February).

Rush Orders (or over-the-counter service)
Same-day processing requires a $20 prepayment fee per transcript. Please note all fees must be paid in advance through the requesting website, by credit card by calling the Office of the Registrar or in person in Founders Hall by cash or check. Augustana does not participate in overnight mail or delivery services for transcripts. Rush orders will require fax or drop-off of a request form.

Unofficial Transcripts
Individuals may print their own unofficial transcript from the secure Web Advisor login at no cost. Requests for processing unofficial transcripts are subject to the same fees, policies and procedures for official copies. Same-day processing service requires a $20 prepayment fee per transcript.

Obtaining Your Transcript by Fax
Requests to have transcripts sent by fax requires a $20 pre-payment fee per transcript. Transcripts sent by fax are necessarily unofficial, therefore individuals should print and then fax their own unofficial transcripts. Free faxing service is available to current students in the Olin Center. The Office of the Registrar does not provide faxing services for current students.

*declined credit cards and unpaid transcript requests will be deleted within one week of receipt.

Requests should be addressed to the address below and require prepayment. Please do not send cash through the mail.

Office of the Registrar,
Augustana College, 639-38th Street
Rock Island, IL 61201
PHONE 309-794-7211
FAX 309-794-7544