Augustana College printing logo

Service

Re-evaluate library services in order to maximize efficiency, effectiveness, and sustainability during transition into a 21st century library program.



Explore alternatives for providing reference services.
    Participate actively in planning for reference space in the new Center for Student Learning (all)
    Gather background information for possible service models to facilitate discussion and planning of service points for reference (Anne)
Explore methods to redistribute staff time.
    Train librarians to host the Circulation Desk (Christine)
    Consider cross-training of staff (Christine and Mary)
Re-evaluate physical and electronic reserves. (Christine)
Review the displays and events program for freshness of appeal, campus engagement, etc.
    Consider which programs to close (Margi)
    Develop programming more closely related to displays (Margi)
Review public patron policies.
    Develop and implement guidelines for off-site researcher requests and large reproduction orders in Special Collections (Jamie and Sarah)
    Review the partnership with Admissions for high school research days (Connie)
    Investigate options for public patron computer use (Anne, Christine, Mary)