Information for Parents
For answers not found here, call the Dean of Students Office at 309-794-7533 or 800-798-8100.
Difficulties with academics, a roommate issues, or other major problems
Parents should first encourage the student to contact the appropriate person or office. The Dean of Students Office can assist with a specific problem. The Dean of Students manages all areas of student services, including:
- Residential Life
- Student Counseling Service
- Student Health Care
- Academic actions
- Parental questions and concerns
Choosing classes, majors, and minors
The choice of classes and major/minor programs should be made by the student in consultation with his or her academic advisor. First-year academic advisors are familiar with the requirements for students and are able to assist them in planning their course schedules and leading them to the appropriate programs.
Augustana encourages parents to read the course catalog along with their student to gain knowledge of program and graduation requirements.
What advisors do
Augustana advisors take many opportunities to get to know their students. They meet with students to plan course schedules, discuss activities on campus that may be of interest, recommend visits to local attractions or areas of interest, and/or work on service projects. During the first year, academic advisors guide students to ensure they understand the general education and graduation requirements, and help the students in career exploration.
Often, faculty members meet with students outside of the classroom in various settings, such as Brew by the Slough, athletic events, during faculty office hours, in residence halls, and will travel with students for curricular trips. Many advising groups meet to engage in social activities throughout the school year as well.
All first-year, sophomore, and junior students are required to live on-campus, unless they have obtained an an off-campus release.
First-year students will be able to access their housing contracts and rooming preferences beginning June 1 and are encouraged to complete by the priority deadline June 30. Placements will be emailed to students in late July.
Current students receive a random computer-assigned group number based on their ID numbers (which reflect the year the student began at Augustana). Students then can secure their placement using the college placement tool during their group time. Available spaces are reflected in real time.
Students who do not select their housing by the end of the academic year (without off-campus release status) will be placed in rooms during the summer.
Students with senior status will be granted off-campus release automatically. No application is necessary. Any student who currently has or is eligible for off-campus release will automatically decline release status if a room is selected during the housing selection process.
There is always something going on:
Augustana has many professional and departmental organizations for students to join. Students may contact their academic advisors to find out which organizations are recommended for a particular area of academic interest. In addition to professional and departmental organizations, Augustana offers students the opportunity to participate in various social, religious, athletic, and special interest groups.
Augustana is transitioning from Augie Hub to a new system of posting on-campus and off-campus jobs, which will launch in early fall. When the new system is available, students will receive a message on how to use it to find employment positions, internships and other opportunities.
Students interested in finding a job may visit the Office of Career Development on the first floor of the Olin Center when they arrive on campus. While a limited number of opportunities are available in the fall, additional campus jobs will become available during the academic year.
Dining Services provides meals at the Center for Student Life. There also are beverages and snacks at Brew by the Slough, the Snack Shack in the College Center and the Westerlin C-store.
A little treat is a great way to lift a student's spirits no matter what the occasion. Augustana Dining Services offers many treat options.
Parents may call Dining Service with any questions 309-794-7250.
UnityPoint Trinity has three facilities which Augustana students use. Students usually go to the walk-in clinic, Trinity Express Care Clinic, 106 19th Ave., Suite 103, Moline, Ill., 309-779-7050.
The two closest hospitals are:
Trinity Medical Center (West) 2701 17th St., Rock Island, Ill., 309-779-5000
Trinity Medical Center (7th St.) 500 John Deere Road, Moline, Ill., 309-779-5000
Hospitals on the Iowa side of the river are managed by Genesis
Students may take the college's Health Care Shuttle by calling 309-781-5711 from 7:30 a.m.-6:30 p.m. on weekdays. For evenings and weekends, students may obtain a free taxi ride to a medical facility by calling 309-788-8182 and showing their Augie ID.
Augustana Public Safety is on campus 24 hours a day, 7 days a week, including foot, car and bicycle patrols by security officers. Depending on the time of day, there are one to three security staff members on duty. Additional security officers work nights and weekends and at certain times Augustana hires off-duty Rock Island Police officers to patrol the campus and the surrounding neighborhoods. A switchboard operator is available 24 hours a day, 365 days a year to help parents and students to get answers to their security questions.
Security staff are in radio contact with the Rock Island Police Department. Security staff members are trained in first aid and CPR.
For transportation, Augustana provides students with the Augustana College Escort Service (ACES), a student-run van service. ACES operates from 7 p.m. until 2 a.m. every day for transportation near campus.
A student's parents will be contacted in the event of a third violation of the college's alcohol policy, and after the second offense of an illegal drug violation. If an offense is likely to result in a disciplinary suspension, the college will ask the student to notify his/her parents. If parents are not contacted by the student, the college will contact the parents. Parent communication is allowed under recent amendments to the Family Educational Rights and Privacy Act.
Many senior students live in the outlying neighborhoods around Augustana College; these neighborhoods are generally safe. However, the college is not able to monitor these areas in the same manner as the college campus.
Individual assistance is available for students at the Office of Career Development on professional/graduate school exploration and interview preparation. The office can assist students in preparing applications and writing personal statements. Career counselors are available to assist students on an individual basis concerning professional/graduate school planning.
The office provide students and alumni the opportunity to receive one-on-one career development assistance. The office offers students many opportunities to explore career options, such as internships, workshops and career fairs.
Students should contact contact the the Office of Career Development in the Olin Center for information and help concerning internship or job searches.
The Cashier's Office at Augustana is available for students to cash certain checks with a $.75 per check.
Bills are sent to students and parents. The original bill for each new term is sent to the home address as well as the student's campus mailbox. If billing is necessary during the term, a bill is sent to both parent and student unless it is under $20 and then it is only sent to the student.
A bank account isn't necessary, but can be useful. College is a good opportunity for students to get used to a checking account and all the balancing and tracking that goes along with it while their number of personal expenses is less than when they establish their own households post-college.
Some students get personal property insurance just in case they lose something valuable or it is stolen. Many students' belongings are covered by their parent's homeowners' insurance while enrolled in school. Augustana College is not responsible for personal property that is lost, stolen or damaged.
Students who plan to spend a term abroad and receive financial assistance will receive all aid for the term. This amount will not decrease or increase due to student participation in the foreign term program.
Call or email the Office of Financial Assistance with questions about financial assistance for foreign terms at 800-798-8100, ext. 7207, or 309-794-7207. The office is on the first floor of Seminary Residence Hall.
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