Wireless Access on Campus

For information regarding personal wireless routers, click here.

For information regarding our Westerlin and Erickson wireless beta-test, please click here.

Wireless Areas on the Augustana Campus

Andreen Lounge

Bergendoff Hall of Fine Arts

College Center

Erickson

Evald Hall

Olin Center

Parkander North and South

Hanson Science Building

Sorensen Hall - classrooms

Swanson Commons

Thomas Tredway Library

Westerlin

Note: If the building that you are looking for is not on the list, ITS has not put an Augustana wireless access point in it.

What you need to know to access our network

Your laptop will need to be wireless-ready - all new laptops are.

Then you will need to locate a WiFi hotspot (see the list above for on campus locations). A hotspot provides access to the school's network. As many as 50 devices can access a hotspot from a distance up to 100 feet.

The first time you connect to Augustana's wireless network, you will need to register your computer by filling out basic information and entering your Augustana login and password. Then you will need to reboot. If you have family visiting Augustana, there is a provision for guest access.

On most computers you may have to click the icon for your wireless card on your screen. Click the Search button and a list of hotspots will show up; just double click on the one you wish to connect to. Our network id is augustana (except in Westerlin, Erickson and Olin for information for those three buildings, click here).

Wireless Beta-Test in Westerlin and Erickson Dorms

Where and when to get help from ITS | Which network should I connect to | How do I connect?

On Monday, April 15th, ITS turned on wireless routers in Westerlin and Erickson dorms. As this is a beta test, we request any feedback that our users can give us to help us to iron out the wrinkles in our set up. If you have any problems with the wireless, please contact the helpdesk at helpdesk@augustana.edu or call (309) 794-7293 with the following information:

Your name
Your room number
Your phone number
The device that you are trying to connect to the wireless (i.e. Windows 7 computer, Mac computer, Android phone, iPhone, etc.)

To help troubleshoot problems, members of ITS will be in both Erickson and Westerlin at the following times:

Friday, April 19th: 2:30-4:00 PM
Monday, April 22nd: Noon-1:00 PM
Tuesday, April 23rd: 10:00-11:00 AM and 1:00-2:00 PM
Tuesday, April 23rd: 5:00 PM-7:00 PM

Note: Remember, you can always call (309-794-7293), email (helpdesk@augustana.edu) or stop by ITS during normal work hours (8:00 AM-4:30 PM) for help with your connection. If you are having major issues after work hours, please contact the switchboard at (309) 794-7000.

Which wireless network should I be connecting to?

Where and when to get help from ITS | Which network should I connect to | How do I connect?

Students, faculty, staff, administration
Devices that don't work with the secured network
Guests

AugieWiFi(Secured)

This is the preferred method for wireless connectivity, as it is encrypted and secured with Augustana network authentication.
It should prompt you for username and password at log on and you should use your Augustana Network username (i.e Moodle/Arches) and password to login.
Your device must be registered via our network registration system before it will be allowed on the network.

Note: If your device has been working fine on our wireless networks before the wireless rollout, it should already be registered. If you are having trouble connecting your device, please stop by Olin during normal work hours (8:00 AM- 4:30 PM, Monday through Friday) to ask a staff member to help you, or find a staff member in your dorms during times listed above.

AugieWiFi

This network is an unencrypted, open system for devices that cannot connect via AugieWiFi(Secured) such as possible smart phones, tablets, game consoles etc.
Like the secured network, this network also still requires any device connected to it to be registered via our network registration system before it will be allowed on the network.

ACGuestNet

This network is for Augustana College guests, family, friends etc. that may visit.
This network is an open system with internet access only, with no access to our internal network resources.
Once connected to ACGuestNet, it will ask them to login with their email address once a web browser is opened.
Users will then have 1 day of internet access before the system will then require them to re-login with their email address every 24 hours for continued internet access.

Connection Instructions

Where and when to get help from ITS | Which network should I connect to | How do I connect?

General Instructions | Windows 7 | Windows 8 | Mac

Windows 7

General Instructions | Windows 7 | Windows 8 | Mac

Click the Windows (Start) button and then click Control Panel.
Click Network and Internet and then click Network and Sharing Center.
Click Manage wireless networks.
Click Add and then click Manually create a network profile.
Enter the following information:

Network name: "AugieWiFi(Secured)"
Security type: "WPA2-Enterprise"
Encryption type: "AES"
Click Next and then click Change connection settings.
Click on the Security tab and then click the Settings button.
Uncheck Validate server certificate and click the Configure... button.
Uncheck Automatically use my Windows logon name and password (and domain if any).
Click OK and then click OK again.
Click Advanced settings, check Specify authentication mode: and select User authentication.
Click OK.
Note: If you want Windows to remember your username and password, check the box next to "Remember my credentials for this connection each time I'm logged on". Note: After you change your Augustana password, you will be prompted to enter your username and new password when you connect to the wireless network.
Click OK, and then click Close.
Click on the wireless network icon in the system tray (in the lower-right corner of the screen).
Click AugieWiFi(Secured) and then click Connect.
Enter your network username and password (i.e. Moodle/Arches) when prompted and click OK.
You will be connected to the Augustana wireless network.

If you have any problems connecting to AugieWiFi(Secured) please try to connect to AugieWiFi. If you're still having problems, please contact a member of ITS. You can find the available times, contact information and the information that we need from you in the Where and when to get help from ITS section above.

Windows 8 (screenshots coming soon)
General Instructions | Windows 7 | Windows 8 | Mac

Hover your curser to the top or bottom right corner of your screen (don't click) to view the charms bar.
Click the Settings icon in the Charms Bar.
From Settings, click the WiFi icon above Notifications
You will see a list of available wireless networks. Click AugieWiFi(Secured)
Click the Connect button that appears and wait as your computer checks the network requirements
Enter your network ID and password (same as Moodle and Arches) when you are prompted for a username and password
When prompted, accept the security certificate by clicking Connect
When you are connected, Windows will display the Wi-Fi networks list with AugieWiFi(Secured) as connected

Mac

General Instructions | Windows 7 | Windows 8 | Mac

Make sure that the wireless card is turned on by clicking the AirPort icon in the menu and clicking Turn AirPort On.
Click on the AirPort icon in the menu and click AugieWiFi(Secured).
Enter your Network username and password (i.e. Moodle/Arches) and click OK.
In the Verify Certificate window, click Continue.
Enter your computer username and password to make changes to the Certificate Trust Settings and click OK. (For college-owned machines, this will be your Augustana username and password. For personally-owned machines, this will be a local user account with administrative privileges).
You will be connected to the Augustana wireless network.