Phones
Why do I get a busy signal when I pick up my phone?
If you get a busy signal when you pick up the phone that means that you have a voicemail message. If you need help accessing your voicemail click here.
Who do I call if I have phone issues?
If you have problems with your phone call the ITS helpdesk at (309) 794-2686.
How do I connect my phone in my room?

What if I am locked out of my voicemail?
If you have problems with your phone call Residential Life before 4:30 PM at (309) 794-2686.
What is the default password for my voicemail?
The default password for your voicemail is: 88 (then the last 4 digits of your phone number) example: 887476
How do I dial off campus numbers?
To dial off campus dial:
9 - 1 - area code - phone number (example: 9 - 1 - 309 - 794 - 7476)
How do I forward my phone to voice mail?
#1(+four digit number) release or hang-up
To remove #1 hang-up


