Answers to Frequently Asked Questions
Where is WVIK on the dial?
Can I listen to WVIK on the internet?
What is WVIK's mailing address?
What is WVIK's fax number?
Is WVIK the student radio station at Augustana College?
Who picks the music I hear on WVIK?
I heard some music on WVIK that I really like, how do I find out what it was?
Can I get a copy of a local concert I heard on WVIK?
Does WVIK broadcast Augustana College football games?
Who do I contact about a specific program on WVIK?
How do I make a pledge to WVIK?
Who do I contact with a question about my pledge to WVIK?
I want to publicize an arts event. To whom do I send the information?
How do I contact the WVIK Newsroom about a news story?
Our event was cancelled due to weather. Who do I contact?
Who handles WVIK's underwriting sales?
This web site stinks. Who do I blame?
APRIS Reading Service Questions:
I have an APRIS Reading Service radio that is no longer needed. Who do I contact?
How do I get an APRIS Reading Service radio for myself, a friend or loved one?
Where is WVIK on the dial? [top]
WVIK broadcasts at 90.3 FM across eastern Iowa and northwestern Illinois, and at 95.9 FM in Dubuque, Iowa and a small portion of southwest Wisconsin.
Can I listen to WVIK on the internet? [top]
Yes. Go here to find out how.
What is WVIK's mailing address? [top]
All of WVIK's mail goes through Augustana College's mailing address:
639 38th Street
Rock Island, IL 61201
What is WVIK's fax number? [top]
Is WVIK the student radio station at Augustana College? [top]
No. WVIK is a professionally-staffed public radio station, broadcasting throughout eastern Iowa and northwestern Illinois. Augustana College's campus-wide student station is called WAUG. Information is here: http://waug.augustana.edu/
Who picks the music I hear on WVIK? [top]
Our local classical and jazz announcers select their own music, building a varied program on such criteria as time-of-day, musical era, instrumentation, general tone or mood, and (more than we're willing to admit) length.
I heard some music on WVIK that I really like, how do I find out what it was? [top]
Call us at 309-794-7500 or e-mail us. First and foremost, call soon after you hear it. The longer you wait, the harder it is to find. Note what time you heard it, what instruments were playing (piano, orchestra, winds, etc.), and any part of the announcer's description that you remember. The more information, the better. We can provide artist, label, catalog number, even the Universal Product Code, for easy ordering. We love music as much as anyone, so we're glad to help.
Can I get a copy of a local concert I heard on WVIK? [top]
Unfortunately, no. WVIK negotiates the rights to broadcast local classical concerts, and we may own the media it was recorded on, but we don't own the performance. That copyright is retained by the performing group. It would violate copyright law for us to make a copy for you.
Does WVIK broadcast Augustana College football games? [top]
Who do I contact about a specific program on WVIK? [top]
National Public Radio: [top]
NPR Listener Services: (202) 513-3232
American Public Media: [top]
Our Business Manager, Colleen Sibthorp. Others on the staff may be able to answer basic questions about membership, but Colleen is the one you really need to talk to. Reach Colleen by phone at 309-794-7741. Or send an e-mail.
I want to publicize an arts event. To whom do I send the information? [top]
Our Public Service Director, Jim Peterson, will gladly add your arts event to the WVIK Community Calendar, to be read by our announcers throughout the week.
Also the news department may wish to cover your event as a news story.
Please send the information two or three weeks before your event.
Mail: WVIK Augustana College, 639 38th Street, Rock Island, IL 61201
In Person: Day Broadcast Center, east side of 38th Street just south (uphill) from 8th Avenue in Rock Island
Or send an e-mail.
How do I contact the WVIK Newsroom about a news story? [top]
Contact News Director Herb Trix and/or Morning News Editor Michelle O'Neill regarding a local news story you heard on the air, or to keep WVIK informed of newsworthy events in your neck of the woods.
E-mail the Newsroom
My event was cancelled due to weather. Who do I contact? [top]
Call the WVIK newsroom at 309-794-7551. If no one is available and the newsroom voice-mail answers, please leave the details in a short message. We will announce your cancellation as early and as often as possible.
Who handles WVIK's underwriting sales? [top]
Underwriting Sales Associate, Mary McNeil. Call her at 309-794-7745
If you have a billing question regarding underwriting, contact Business Manager Colleen Sibthorp by phone at 309-794-7741. Or send an e-mail.
This web site stinks. Who do I blame? [top]
Our Operations Manager Dave Garner. Harass him about it at 309-794-7498 or by e-mail. Should you, by your kind and generous nature, hold the opposite view, please feel free to express it here.
I have an APRIS Reading Service radio that is no longer needed. Who do I contact? [top]
First of all, thank you! APRIS receivers are expensive and of little use to others. We appreciate your effort to return it to us. Call APRIS directly at 309-794-7560 or send an e-mail. Diane Stokeld, or someone else in APRIS, will make arrangements with you to return the receiver.
How do I get an APRIS Reading Service radio for myself, a friend or loved one? [top]
Information on the Augustana Public Radio Information (APRIS) can be found here.