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Advancement Assistant

Job Title: Advancement Assistant                             Revised: August 2014

Status: Non-Exempt, full-time 12-month schedule

Reports To: Director of Donor Relations & Stewardship

Overview: Provides administrative support in the areas of donor relations, stewardship of gifts, acknowledgements, recognition, and endowed fund reporting.

Job Duties:

  1. Provide administrative support for, Director of Donor Relations and Stewardship and the Director of Corporate & Foundation on a variety of levels with various duties.
  2. Staff Advancement Office reception area, handles incoming and outgoing calls, takes detailed messages, make or change appointments, make copies as well as provide excellent customer service.
  3. Provide support for the corporate and foundation relations program including online research of funding sources, data entry, event planning, and tracking and reporting related to grant applications and corporate engagement.
  4. Provide data entry and data manipulation on Access databases, alumni and donor management system (Colleague) and Excel spreadsheets to update donor demographic information, track constituents, gifts and donor recognition.
  5. Works collaboratively with other staff to manage logistics of mailings and messaging including coordinating mail merges, managing supplies, working with the copy center, bulk mail room, and web-based communication.
  6. Participates in planning and staffing of major donor events and other Advancement Office activities such as Homecoming, Family Weekend, as needed. 
  7. Occasional weekend and evening work is required.
  8. Other duties as assigned.

Education:High School Diploma or GED required. Additional education preferred.

Skills & Experience: 

  • 3-5 years of demonstrated experience providing administrative support in a professional setting.
  • Excellent computer skills with intermediate knowledge of Microsoft Office, Access and Excel. Ability to learn Web basics and additional campus-wide software including Colleague.
  • Excellent written, proofreading, and verbal skills, with a high level of accuracy and attention to detail essential.
  • Ability to work independently with limited supervision, prioritize work, and meet deadlines with a high degree of detail orientation and accuracy.
  • Ability to work with a diverse group of colleagues, alumni, donors, members of the campus community and students.
  • Time management and organizational skills to handle multiple priorities in an environment of frequent interruptions.
  • Excellent in-person and phone customer service skills and ability to relate to a diverse campus audience.
  • Commitment to the mission of Augustana College.

Physical Requirements: Must be able to lift 25 pounds on a frequent basis. Also required is the ability to listen, hear, speak, read, write, climb stairs, bend, stoop, and stand for intermittently long periods of time. Must be able to use a computer to accomplish a variety of job tasks.

Note: This job description is subject to change and is not designed to be a comprehensive listing of activities, duties or responsibilities that are required by the employee. 

Application Procedures: Interested applicants should submit a cover letter and resume to humanresources@augustana.edu. Successful candidates must pass a criminal background check. 


                                                              Augustana is an Equal Opportunity Employer