Keyboard Shortcuts

May 3rd, 2011 3 comments

Sometimes learning a few keyboard shortcuts can really save you a lot of time.  Both Windows and Mac users can take advantage of these time-savers.  On your PC keyboard, look for a key that looks like the Windows logo (⊞) between your Control and Alt keys.  On your Mac keyboard, look for the Command key (⌘).  Below are some of our favorites Read more…

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Creating a Desktop Alias (Mac)

April 26th, 2011 No comments

If you are a PC user, please refer to the previous entry: Creating a Desktop Shortcut.

Would you like to be able to create a desktop icon that would bring you directly to a website or computer program that you use daily? On Mac computers this is called an “Alias” and it is relatively easy to create one yourself! Read more…

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Creating a Desktop Shortcut (PC)

April 26th, 2011 No comments

If you are a Mac user, please refer to the next entry: Creating a Desktop Alias.

Would you like to be able to create a desktop icon that would bring you directly to a website or computer program that you use daily? On Windows machines (PCs) this is called a “Shortcut” and it is relatively easy to create one yourself! Read more…

Canned Responses

April 19th, 2011 1 comment

Do you find yourself sending out the same message over and over with very slight alterations? If you would like to be able to use what you have written previously in a new email, you might want to use “Canned Responses” which is one of the “Google Labs” available for Gmail.

The rest of this entry contains instructions about how to use Canned Responses. Read more…

Gmail Filters

April 12th, 2011 No comments

Filters are a feature in Google Mail that helps keep your email organized automatically. They allow you to sort your mail by subjects, senders, keywords and more.

Examples of uses for filters:

  • Sort emails from certain types of people into labels (i.e. professors, students, etc.) that you can easily access in the left panel of your Gmail window
  • Have certain types of emails skip the inbox automatically (i.e. newsletters that you want to store in your email, but not read immediately)
  • Forward emails from certain people to a specified email address
  • Make sure that emails from certain people are never labeled as spam

The rest of this entry contains instructions on how to create a filter (click “Read more…”). Read more…

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April training brings May….what rhymes with training?

March 29th, 2011 No comments

Be sure to take advantage of these upcoming spring ITS workshops!

4/4/2011 11:30 a.m.
Beginning Access Workshop

4/6/2011 4:00 p.m.
Windows Movie Maker

4/7/2011 10:30 a.m.
Google Documents Workshop

4/15/2011 3:00 p.m.
Google Documents Workshop

4/20/2011 3:00 p.m.
Beginning Access Workshop

4/27/2011 9:00 a.m.
Google Documents Workshop

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Troubleshooting Google Mail and Calendar

February 16th, 2011 No comments

Google’s services are great, but definitely not perfect.  To that end, I came across this set of slides in Google’s support area that gives some tips on troubleshooting Google Mail and Calendar problems.

https://docs.google.com/present/view?id=dg76nhkx_3cq9cg5hk

Sometimes, problems are caused either by a brief outage in service or a Google Lab or similar add-on that has been enabled that is causing a problem.  But if a Labs feature is causing the problem and you can’t even display your inbox, what then?  Disabling labs can be accomplished by visiting this custom address (note the “labs=0″ part at the end of the address)  https://mail.google.com/a/augustana.edu/?labs=0.

Happy Google Apps-ing!

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Welcome!

February 15th, 2011 No comments

Welcome to the ITS Training & Tips blog. We hope to make this your home for technology training information and tips related to being more effective and productive with technology. Thanks for visiting!

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