Keep legitimate emails (i.e. TimeClock, copier scans) out of Spam with a filter

We’ve been having some issues lately with emails accidentally going into the spam folder. One way to avoid this is to check your spam folder periodically and unmark them, however that can become frustrating when it happens repeatedly to routine emails.

If this has been happening to you regularly with emails such as timeclock requests and copier scans, you may want to try creating a filter to make sure that those emails always are sent directly to your inbox.

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Update – Internet Explorer for Windows Security Issue

I know that this bug has been worrying many of you, so I’m happy to report that after update from Microsoft, Internet Explorer will be safe to use once again. Most computers on campus are set up for automatic Windows Updates, but it’s not a bad idea to try to run updates manually to see if the computer has been updated and to run them if it hasn’t.
Note: You can also view these instructions on our website at: www.augustana.edu/x59793.xml

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Internet Explorer for Windows Security Issue

Due to a security issue with Internet Explorer,users are being advised to use an alternate browser (Chrome,Firefox,Safari).  These browsers should work with most campus services, and Google Chrome is the preferred broswer for using our Google Apps for Education services (mail, calendar, Sites, calendar).  The issue with Internet Explorer can cause users to gain access to your private information.  For more on the issue, see  http://usat.ly/1mRATge 

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Heartbleed security threat

You may have heard about a recently discovered security threat called Heartbleed. This was a defect in OpenSSL – the software that is supposed to allow you to securely browse and transmit data online. This defect has made the usernames and passwords of many websites on the internet vulnerable.

 

While many of the affected sites have patched the problem, the defect has been in place for a while, so your username and password may have been compromised any time between 2012 and when the patch was put into place. Of the services commonly used at Augustana, we suggest that you change your Google Apps password and the password of any other account that may use the same password. You can find instructions for how to do that at the bottom of this post.

 

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Spring 2014 Lunch & Learns

Spring Term Lunch & Learn @ ITS — held at 11:30am on the 1st floor of Olin, Rm 110
Learning with Lynda.com March 13
Tools for Instant Feedback March 27
Spicing up Moodle April 10
RSVP by emailing shawnbeattie@augustana.edu!
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Fall Break Training Offerings

We have two trainings scheduled for this week. Please RSVP to the ITS staff member that is listed as teaching the course. Both of this week’s courses are Blue and Gold Certification electives and both are especially important for professors who are setting up their courses for next term:

Google Sites

(taught by Kristina Zimmerman x7476)
  • Thursday, November 14th from 10-11AM in Olin 110
Create a template for your students’ ePortfolios or just create a website for yourself! Google Sites is a simple tool to help you create a website without any knowledge of HTML.

Moodle Drop-in Workshop

(taught by Shawn Beattie x7647)
  • Friday, November 15 from 9-10AM in Olin 110
Stop by Olin for help setting up your course or gradebook for Winter term. You will be able to work on your individual course during this workshop and will receive one-on-one attention.
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Using Augustana CampusNet (Part 1)

Welcome to Augustana to our first year students and welcome back all those who are returning! ITS has been getting some questions about accessing our services (such as Moodle, Arches, and email). All of this information can be found on CampusNet, so we decided to create a series of TechTips explaining how to use CampusNet to find the information that you need.

Part 1: Introduction to CampusNet Continue reading

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Olin Center Extended Hours

Olin’s hours change for Week 10, Finals Week, and Spring Break. We extend our building hours during Week 10 and Finals Week to allow students to have a place to study. Since few students are on campus during Spring Break, we are only open Monday-Friday, 8-4:30, at that time. The calendar for the end of Winter term and Spring break  can be seen below.

Olin Hours: Week 10, Finals Week, and Spring Break

Sun. Mon. Tues. Wed. Thurs. Fri. Sat.
2

10 AM-9 PM

Week 10 3

10-Midnight

(begin 24 hours)

4

24 hours

5
24 hours
6
24 hours
7
24 hours
8

Midnight-7 PM

9

10 AM-9 PM

Finals Week 10

10-Midnight

(begin 24 hours)

11

24 hours

12

24 hours

13

24 hours

14

Midnight- 4:30 PM

15
8 AM-4:30 PM
16
CLOSED
Spring Break 17
CLOSED
18

8 AM-4:30 PM

19

8 AM-4:30 PM

20

8 AM-4:30 PM

21

8 AM-4:30 PM

22

8 AM-4:30 PM

23
CLOSED
Spring Break 24
CLOSED
25

8 AM-4:30 PM

26

8 AM-4:30 PM

27

8 AM-4:30 PM

28

8 AM-4:30 PM

1

8 AM-4:30 PM

2
CLOSED
3
CLOSED
4

Return to Normal Hours

 

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Java 7 Bypass Vulnerability Alert

An article (link) released January 10, 2013 by the United States Computer Emergency Readiness Team (US-CERT.gov) states a known vulnerability in Java version 7.  The overview from the mentioned article is as follows:

“A vulnerability in the way Java 7 restricts the permissions of Java applets could allow an attacker to execute arbitrary commands on a vulnerable system.”

What this means is that [essentially] all versions of Java prior to Java 7.11 (build 1.7.0_11-b21) are vulnerable to attackers ignoring security restrictions and executing potentially malicious code on your computer. These attacks on you and your computer could be “crimes from identity theft to making an infected computer part of an ad-hoc computer network that can be used to attack websites” reports Reuters.com. US-CERT also describes the most likely effected users for the vulnerability:

“Any web browser using the Java 7 plug-in is affected. The Java Deployment Toolkit plug-in and Java Web Start can also be used as attack vectors.”

 

How do I fix this and/or update my computer’s Java version?

The previously mentioned article from US-CERT includes a section on a Solution which initially directs users to download the weekend’s fix/update from Oracle which release notes can be found here and the actual download link can be found on this page. The US-CERT article also provides brief instructions on disabling Java in your browser for those who don’t use Java and won’t notice it being disabled.

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Phishing (Scam emails looking for confidential information)

To paraphrase the dictionary.com definition, phishing is when a person tries to obtain confidential information from Internet users, usually through an email that appears legitmate, but contains a link to a fake website that replicates the real one. From time to time, ITS receives reports about these sorts of scam emails. If you have received such an email, please mark it as spam and delete it. If you have given any personal information, such as your username and password, please take this opportunity to change your password immediately Continue reading

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