Internet Explorer for Windows Security Issue

April 29th, 2014 No comments

Due to a security issue with Internet Explorer,users are being advised to use an alternate browser (Chrome,Firefox,Safari).  These browsers should work with most campus services, and Google Chrome is the preferred broswer for using our Google Apps for Education services (mail, calendar, Sites, calendar).  The issue with Internet Explorer can cause users to gain access to your private information.  For more on the issue, see  http://usat.ly/1mRATge 

Categories: Security, Tips, Windows (PC) Tags:

Heartbleed security threat

April 11th, 2014 No comments
You may have heard about a recently discovered security threat called Heartbleed. This was a defect in OpenSSL – the software that is supposed to allow you to securely browse and transmit data online. This defect has made the usernames and passwords of many websites on the internet vulnerable.

 

While many of the affected sites have patched the problem, the defect has been in place for a while, so your username and password may have been compromised any time between 2012 and when the patch was put into place. Of the services commonly used at Augustana, we suggest that you change your Google Apps password and the password of any other account that may use the same password. You can find instructions for how to do that at the bottom of this post.

 

Read more…

Categories: General, Security Tags:

Spring 2014 Lunch & Learns

February 14th, 2014 No comments
Spring Term Lunch & Learn @ ITS — held at 11:30am on the 1st floor of Olin, Rm 110
Learning with Lynda.com March 13
Tools for Instant Feedback March 27
Spicing up Moodle April 10
RSVP by emailing shawnbeattie@augustana.edu!
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Fall Break Training Offerings

November 12th, 2013 No comments

We have two trainings scheduled for this week. Please RSVP to the ITS staff member that is listed as teaching the course. Both of this week’s courses are Blue and Gold Certification electives and both are especially important for professors who are setting up their courses for next term:

Google Sites

(taught by Kristina Zimmerman x7476)
  • Thursday, November 14th from 10-11AM in Olin 110
Create a template for your students’ ePortfolios or just create a website for yourself! Google Sites is a simple tool to help you create a website without any knowledge of HTML.

Moodle Drop-in Workshop

(taught by Shawn Beattie x7647)
  • Friday, November 15 from 9-10AM in Olin 110
Stop by Olin for help setting up your course or gradebook for Winter term. You will be able to work on your individual course during this workshop and will receive one-on-one attention.
Categories: Uncategorized Tags:

Using Augustana CampusNet (Part 1)

August 27th, 2013 No comments

Welcome to Augustana to our first year students and welcome back all those who are returning! ITS has been getting some questions about accessing our services (such as Moodle, Arches, and email). All of this information can be found on CampusNet, so we decided to create a series of TechTips explaining how to use CampusNet to find the information that you need.

Part 1: Introduction to CampusNet Read more…

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Olin Center Extended Hours

January 31st, 2013 No comments

Olin’s hours change for Week 10, Finals Week, and Spring Break. We extend our building hours during Week 10 and Finals Week to allow students to have a place to study. Since few students are on campus during Spring Break, we are only open Monday-Friday, 8-4:30, at that time. The calendar for the end of Winter term and Spring break  can be seen below.

Olin Hours: Week 10, Finals Week, and Spring Break

Sun. Mon. Tues. Wed. Thurs. Fri. Sat.
2

10 AM-9 PM

Week 10 3

10-Midnight

(begin 24 hours)

4

24 hours

5
24 hours
6
24 hours
7
24 hours
8

Midnight-7 PM

9

10 AM-9 PM

Finals Week 10

10-Midnight

(begin 24 hours)

11

24 hours

12

24 hours

13

24 hours

14

Midnight- 4:30 PM

15
8 AM-4:30 PM
16
CLOSED
Spring Break 17
CLOSED
18

8 AM-4:30 PM

19

8 AM-4:30 PM

20

8 AM-4:30 PM

21

8 AM-4:30 PM

22

8 AM-4:30 PM

23
CLOSED
Spring Break 24
CLOSED
25

8 AM-4:30 PM

26

8 AM-4:30 PM

27

8 AM-4:30 PM

28

8 AM-4:30 PM

1

8 AM-4:30 PM

2
CLOSED
3
CLOSED
4

Return to Normal Hours

 

Categories: Uncategorized Tags:

Java 7 Bypass Vulnerability Alert

January 15th, 2013 Comments off

An article (link) released January 10, 2013 by the United States Computer Emergency Readiness Team (US-CERT.gov) states a known vulnerability in Java version 7.  The overview from the mentioned article is as follows:

“A vulnerability in the way Java 7 restricts the permissions of Java applets could allow an attacker to execute arbitrary commands on a vulnerable system.”

What this means is that [essentially] all versions of Java prior to Java 7.11 (build 1.7.0_11-b21) are vulnerable to attackers ignoring security restrictions and executing potentially malicious code on your computer. These attacks on you and your computer could be “crimes from identity theft to making an infected computer part of an ad-hoc computer network that can be used to attack websites” reports Reuters.com. US-CERT also describes the most likely effected users for the vulnerability:

“Any web browser using the Java 7 plug-in is affected. The Java Deployment Toolkit plug-in and Java Web Start can also be used as attack vectors.”

 

How do I fix this and/or update my computer’s Java version?

The previously mentioned article from US-CERT includes a section on a Solution which initially directs users to download the weekend’s fix/update from Oracle which release notes can be found here and the actual download link can be found on this page. The US-CERT article also provides brief instructions on disabling Java in your browser for those who don’t use Java and won’t notice it being disabled.

Phishing (Scam emails looking for confidential information)

October 12th, 2012 No comments

To paraphrase the dictionary.com definition, phishing is when a person tries to obtain confidential information from Internet users, usually through an email that appears legitmate, but contains a link to a fake website that replicates the real one. From time to time, ITS receives reports about these sorts of scam emails. If you have received such an email, please mark it as spam and delete it. If you have given any personal information, such as your username and password, please take this opportunity to change your password immediately Read more…

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Google Apps on your iPad

October 12th, 2012 No comments

When you’re accessing your Google Calendar on your iPad or other iOS device, you basically have three main options.  Each has pros & cons.

1. Use the Mail & Calendar apps that comes from Apple

This requires you to turn on Mail or Calendar syncing under Settings…Mail, Contacts, and Calendars.  You then use the native iOS apps that come preinstalled.  The con to this is that your interface will be completely different from other Google Apps web-based experiences.  One major plus, however, is that you can access email and calendar information when you are away from a WiFi connection or Cellular Data.  Also, users have noticed that calendar changes can take around 15 minutes or so to be reflected on the web.

2. Use Safari or other browser and view the mobile version of your calendar/email

Google detects that you are on a mobile device and presents a streamlined version of your email or calendar.  Some features are removed or are limited to make the mobile experience easier.  To go this route, typically you just log in to your web-based Google Apps just like you would on a desktop computer, however your browser is detected to be mobile and you are redirected to the mobile site.  The mobile site uses less data (WiFi or Cellular) and therefore should be fairly fast.  However, you can not access this version unless you have a data connection of some kind.

3. Use  Safari or other browser and view the desktop version of your calendar/email

In the mobile version of Google Apps email and calendars, you should see a link that says “Desktop” at the bottom of the page.  Switching to this view should present a version of your email or calendar that looks very similar to the version on your desktop.  However, since mobile browsers are limited, some features may not appear or work correctly.  However, it’s nice to have the option!

Categories: Tips Tags:

Great new tool available in Windows 7 – DVD Maker

May 15th, 2012 No comments

Now that most users at Augustana are using Windows 7,  a great new feature available is Windows DVD Maker.  You can find it under Start/All Programs, or use the Search feature.  A great tutorial on how to use it was posted at SevenForums.com — I am embedding it in this post.

This will show you how to open and use Windows DVD Maker in Windows 7 to create and burn a pictures and videos DVD that you can watch on a computer or on a TV using a regular DVD player. You can also customize the DVD menu style and text before you burn the DVD.
warning   Warning
Windows DVD Maker is only available in the Windows 7 Home PremiumProfessionalUltimate, and Enterprise editions.

Read more…

Categories: Tips, Windows (PC) Tags: