How to change your network and Arches (formerly WebAdvisor) password when logging into a campus computer (only works on PCs – Macs should use the next technique)
Note: You may want to write down the following instructions because you won’t be able to see them when you are in the process.
Press ctrl + alt + delete on your keybord (at the same time)
Press Change a password…
Fill out the form and press enter on your keyboard
On a Mac or off campus?
To change your network, Arches (formerly WebAdvisor), and Moodle password click the Change Your Password link near the top right corner of the Arches main page or the Change Your Password link in the Moodle navigation pane.
Once again, ITS has received reports of a phishing scam that is being sent around campus. It is similar to a phishing email that had gone around earlier this year in that it provides a link for you to submit your username and password to “upgrade your email.” This is not a legitimate email, so please do not do this. If you have already given away your username and password, please change it immediately. Read more…
Once again, ITS has received reports of a phishing attempt that is going around campus. This attempt appears like a message with a link to a file in Google Drive:
Some details that should make you suspicious of this email:
- Misspellings and grammar errors (i.e. space before the question mark, misspelling of doc in “view dock here”, its when it should be it’s, etc). Especially when the sender usually pays attention to these details
- The email asks you to sign to Google Apps to view the document when you are already signed in to read your email.
- When you hover over the link, you can see that it is a shortened link and not a docs.google.com link.
I know that this bug has been worrying many of you, so I’m happy to report that after update from Microsoft, Internet Explorer will be safe to use once again. Most computers on campus are set up for automatic Windows Updates, but it’s not a bad idea to try to run updates manually to see if the computer has been updated and to run them if it hasn’t.
Due to a security issue with Internet Explorer,users are being advised to use an alternate browser (Chrome,Firefox,Safari). These browsers should work with most campus services, and Google Chrome is the preferred broswer for using our Google Apps for Education services (mail, calendar, Sites, calendar). The issue with Internet Explorer can cause users to gain access to your private information. For more on the issue, see http://usat.ly/1mRATge
You may have heard about a recently discovered security threat called Heartbleed. This was a defect in OpenSSL – the software that is supposed to allow you to securely browse and transmit data online. This defect has made the usernames and passwords of many websites on the internet vulnerable.
While many of the affected sites have patched the problem, the defect has been in place for a while, so your username and password may have been compromised any time between 2012 and when the patch was put into place. Of the services commonly used at Augustana, we suggest that you change your Google Apps password
and the password of any other account that may use the same password. You can find instructions for how to do that at the bottom of this post