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Phishing (Scam emails looking for confidential information)

October 12th, 2012 No comments

To paraphrase the dictionary.com definition, phishing is when a person tries to obtain confidential information from Internet users, usually through an email that appears legitmate, but contains a link to a fake website that replicates the real one. From time to time, ITS receives reports about these sorts of scam emails. If you have received such an email, please mark it as spam and delete it. If you have given any personal information, such as your username and password, please take this opportunity to change your password immediately Read more…

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Added email security for Augustana.edu

February 8th, 2012 No comments

This tech tip from Sean McBride of ITS (if you need any help using this feature, please call the helpdesk at x7293):

We have recently deployed a newly added security feature within the Google Apps Email system. It specifically designed for email that has a “spoofed” or fraudulent email from: address that may state it has been sent from a user within the @augustana.edu domain. This tactic is normally employed by spammers and the like to attempt to circumvent normal spam blocking sweeps. Now any email that has originated from our augustana.edu Google Apps email system is digitally signed with an electronic water mark and users can now check their own email if they have doubts as to the validity of the item.

Below is a screen shot with the newly added signed by security field highlighted. By hovering over the “down arrow / triangle” after the list of recipients in an open email a “Show details” popup will appear, clicking it will bring up the mini window pictured in the screen shot below. The user can then see whether this email was digitally signed by our Google Apps system.

Screenshot of the new security measure in Google Apps

How the new security measure looks in Google Apps

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Google+ is coming to Augustana’s Google Apps!

January 27th, 2012 No comments

Google+ is Google’s social network. Like Facebook, Google+ allows you to share information with your friends, acquaintances, co-workers, classmates, and the world. Augustana uses Google Apps for our email, calendar, document sharing, and more – which means that Augustana users will now be able to create Google+ accounts with their Augustana email addresses.

While originally only available to Gmail accounts, Google+ is now available to Google Apps subscribers. After some initial testing within ITS, we have decided to make it available to the entire campus. There are some really cool things that you can do with Google+ including hangouts (where you make yourself available for text/audio/video chat with up to 10 people) and circles (friend groups that allow you to share information with only the appropriate people).

If you already have a Google+ account with another Gmail account, you can enable multi-sign in and easily switch between your accounts. For more information, please view this Google+ support page: http://support.google.com/plus/bin/answer.py?hl=en&answer=1254839&topic=1347963&ctx=topic

Important note: Google+ requires users to use their real name when creating accounts which is illegal to do for people under 18. Therefore, Google+ requires users to be 18 to use their service. If you sign up for Google+ and are not yet 18, Google may suspend not only your Google+ account but your general Google Apps account as well. Therefore, DO NOT sign up for Google+ if you are younger than 18!

The ITS support page provides links to the official Google+ support. Check it out to learn a bit more about the service before it is rolled out to the campus next week: http://www.augustana.edu/x39063.xml.

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Changing your Password from off Campus

December 14th, 2011 No comments

Now that break is coming up it would be a good idea to change your password if you haven’t done so recently. Network passwords expire a couple of times a year so it’s important that you know how to change them if you’re off campus. Note: Google Apps passwords do not expire.

You can change your password in either Webadvisor or Moodle using the “Change Your Password” Link. Read more…

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The New Look of Google Apps

December 5th, 2011 No comments

We’ve been receiving some questions about Google’s new look. Starting in June of this year, Google began to change some of their designs. To learn directly from Google why they have been changing their look, I’ll refer you to their official blogs:

However, if you’re not interested in why Google made the change and have some questions, you can find answers to some of our most common questions below: Read more…
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A new addition to Google Apps Email – Read Receipts

October 14th, 2011 No comments

This week’s tip from Sean McBride in ITS:

Read receipts are now a possibility within our Google Apps Email system. Read more…

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Changing Your Profile Information

October 5th, 2011 No comments

This week’s tip from Leslie DuPree in Web Services. To view this tip on our blog, go to:

All faculty and staff members have the ability to login and edit their directory page on the college website. If you haven’t seen your own page and you wonder what it looks like, then search for your name on our site; use the search box  at top right of every web page . Your directory page should be the top search result.

The link to login and update your page is at  www.augustana.edu/directory/update.php (Please don’t ask someone else to update your page. Your campus login is required to edit your page.) Read more…

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Upcoming Trainings

September 21st, 2011 No comments

Note these upcoming training sessions:

  • Windows 7/Office 2010
  • Google Documents
  • Beginning Access
  • Ingeniux CMS (Edit Augustana Website)
  • iMovie
  • Google Sites Read more…
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Attachments in Digest Mode

August 22nd, 2011 No comments

I know that I appreciate receiving mailing list emails in Digest Mode, because it makes navigating my inbox a little bit easier. Still, the option is not without its flaws. You can opt out of Digest Mode, by following the directions in last week’s blog post here. However, before you reject Digest Mode, take a look at this week’s tip regarding attachments.

Since attachments are not shown directly in the Digest, they can be difficult to locate. However, they are there! Read more…

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Digest or no Digest?

August 16th, 2011 No comments

Over the summer ITS gradually changed the Augustana mailing lists to Digest Mode. To learn more about Digest Mode, you can read the Digest Mode FAQ here. We did this to make it easier for our users to distinguish email that is sent to them personally from email that is sent campus-wide.

However…

… Digest Mode is not a requirement. If you do not like digest email and you would like to switch back to receiving individual emails as they are sent, you can change your preferences in Gmail by following these directions: Read more…

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