Author Archives: Kristina Zimmerman

About Kristina Zimmerman

Kristina Zimmerman is an ITS Support Specialist at Augustana College. Her main duties are training, software support, and general Mac support. To contact Kristina, send email to kristinazimmerman@augustana.edu.

LabMaps: Find an open computer on campus

Have you ever encountered a situation when you needed to use a lab computer, but you arrived and all of the computers were already in use? Looking for a quiet corner to study? Well, thanks to a software program that … Continue reading

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Don’t lose files during Finals Week

It’s about that time again. Finals week is approaching and students are working on papers and projects right up to the deadlines. This is the worst time for data loss on campus, so take a minute from studying and consider the following tips … Continue reading

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A reminder about Phishing Emails

Once again, ITS has received reports of a phishing scam that is being sent around campus. It is similar to a phishing email that had gone around earlier this year in that it provides a link for you to submit your username … Continue reading

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Phishing Emails

Once again, ITS has received reports of a phishing attempt that is going around campus. This attempt appears like a message with a link to a file in Google Drive: Some details that should make you suspicious of this email: Misspellings and … Continue reading

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ITS Move to Sorensen

At the end of May, ITS began our move from the F.W. Olin Center to Sorensen Hall. If you get a chance, please stop by to say hi or to get help with a technology-related problem. See some pictures of … Continue reading

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Password Policy Change on July 8th

There will be some official changes to our password policy that will take place on July 8th in order to increase security across campus. These changes were previously recommendations, but will now be automatically enforced for our network passwords (Note: this is … Continue reading

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Keep legitimate emails (i.e. TimeClock, copier scans) out of Spam with a filter

We’ve been having some issues lately with emails accidentally going into the spam folder. One way to avoid this is to check your spam folder periodically and unmark them, however that can become frustrating when it happens repeatedly to routine … Continue reading

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Update – Internet Explorer for Windows Security Issue

I know that this bug has been worrying many of you, so I’m happy to report that after update from Microsoft, Internet Explorer will be safe to use once again. Most computers on campus are set up for automatic Windows … Continue reading

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Heartbleed security threat

You may have heard about a recently discovered security threat called Heartbleed. This was a defect in OpenSSL – the software that is supposed to allow you to securely browse and transmit data online. This defect has made the usernames … Continue reading

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Fall Break Training Offerings

We have two trainings scheduled for this week. Please RSVP to the ITS staff member that is listed as teaching the course. Both of this week’s courses are Blue and Gold Certification electives and both are especially important for professors … Continue reading

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