We’ve had some questions about how to access network drives on a Mac so I felt that this would be a good time to make a blog post about the topic. Your network drives are folders on our servers here on campus. You automatically have access to them when you log into one of the lab or classroom Windows computers on campus, however, if you log into a Mac, you need to manually connect to the folders. To learn more about network drives and how to access them, continue on past the break.
Have you ever wanted to send an email after hours? Have you ever wanted to be notified if you have not received a reply email? This might be an option for you. It is called Boomerang for Gmail. This is an add on tool for gmail. It allows you to create an email and schedule a delivery time. You can be notified if someone has to responded to an email you have sent. Check out all the features at: http://www.boomeranggmail.com/
“Can we get a wireless printer for people who bring their laptops into the Gerber Center? Thanks!”
Fortunately, there already are already two ways to print wirelessly from your computer in the Gerber Center (and all of our campus multifunction printers). You can either use Find-me printing (also works for mobile devices) or print from PaperCut. To learn how to use these services, click on the links in the previous sentence to read our previous blog posts about the topic.
For more information about the ITS anonymous suggestion box and how to submit a question or comment by text or web browser, read on. If you have any questions, you can always contact me the helpdesk at firstname.lastname@example.org or (309) 794-7293. Feel free to also contact me (Kristina Zimmerman). Continue reading →
Back in October, ITS announced our Find-me printing service that allows for mobile printing on multi-function printers on campus. This includes, laptops, tablets, and phones with Google’s “Cloud Print” service turned on.
We set it up as a “Find Me” printing environment, where you can print via Google CloudPrint and then walk to your nearest MFP (the multi function printers with a touchscreen) to release your print job as soon as you log in. This saves you from having to decide which printer to choose, and also prevents your print job from printing out until you are there at the printer. MFPs (multi-function printers) that are available to students include Old Main all floors, Library 2nd floor, and Olin 1st floor, Sorensen (ITS Office) and many more campus department MFPs.
For those of you, who will be bringing those new electronic gifts onto campus there are a few things to remember:
They must be registered on the network in order to use them. You will need to enter the mac address of your device. You can manually register the device at: http://netreg/selfreg (if the device you are registering is not in the list, just use “other”).
In order for a PC to connect to the AugieWiFi Secured, your device must be configured. The easiest way would be to stop by Sorensen 1st floor and we would be happy to help you! All other devices should connect without problem.
As always if you even have questions or concerns feel free to contact us at 309-794-7293 or email@example.com.
Today’s tip is from our network team. They have found that most WiFi issues can be solved with these 5 fixes:
1. Turn your WiFi off and then back on
The network team has found that devices sometimes hold onto a connection to a previous wireless access point with a weaker signal. If this is the case with your device, turning the WiFi off and on again will make the device reacquire the closest wireless access point.
2. Reboot your device
All devices should be rebooted from time to time and this will make your device refresh all of its wireless settings.
3. Make sure you are on the correct wireless network
Laptops, tablets, etc. should use AugieWiFi(Secured) for encrypted wireless connections. OpenAugieWiFi can be used but is an unsecure network and not recommended.
Only game systems, smart TVs, wireless enabled Blu-ray/DVD players, etc. should be using the GameConsolesAC wireless network. This network is speed limited and specifically designed for these devices and cannot be used to access to internal campus resources like Moodle, Webadvisor etc.
4. Make sure your device is registered on our network
Some devices need to be manually registered for use on our network especially game systems, etc. To register your device:
Locate your device’s MAC address (ITS has posted instructions here for various devices). You want to record both the wireless and Ethernet MAC addresses if your device has both a wireless and wired connection option.
Choose the device that you want to register from the drop-down and then type the device’s MAC address into the field below:
On the Self-Reg page: Choose the device that you want to register from the drop-down and then type in your MAC address.
Click Register Device
5. Wired connections are always going to be faster than wireless
If you want reliable speed use one of the Ethernet ports provided in every reshall room.
Note: If you are having issues with self-reg or anything else, please contact ITS (firstname.lastname@example.org or (309) 794-7293) with that information or stop by our offices and we can manually register your device(s).
In a previous post we looked into the links at the top of CampusNet. To learn more about them, view that post here. However, there is much more that you can find on CampusNet including the answers to the questions below:
Where can I find main contact numbers and websites for offices around campus?
Where can I sign up for e2campus so that I am notified of an emergency on campus?
How do I know how much I have printed this year?
Where is the room schedule located?
Where are the Holiday and Pay schedules? Where is the HR page?
Where can I find my class list?
In fact, the answers can all be found in a box near the top on the right of CampusNet:
There is a box near the top, on the right of the page that has five links: Employee Information, Be Better Health, Forms & Docs, Resources, and Offices.
One tool we have used here in ITS to remove Malware is Malwarebytes Anti-Malware. Having recently acquired AdwareMedic for the Mac, Malwarebytes Anti-Malware is now also available on the Mac platform.
The folks over at Malwarebytes recently blogged about “The Growing Threat from Phishing” and it is good enough that I wanted to share it here. It paints a downright scary scenario about a particular method called “spear-phishing.” Scary, but good to know about — since knowing how these scams work will make you and me less susceptible to falling for them.
By now all of you with Windows 7 and Windows 8 operating systems have probably received the message on your computer offering a free upgrade to Windows 10. So, the big question is should I upgrade? What will happen if I do?
Windows 8 users tend to either really hate or really like the updated interface. The Windows 8 operating system has not proven itself among most users though. The bulk of these users have upgraded to windows 10. Personally, I prefer Windows 10 to Windows 8, but there is yet another learning curve.
The Windows 10 interface is similar to Windows 8 but brings back a revised start menu that many users missed from Windows 7. Internet Explorer has given way to a new browser called “Edge,” although Internet Explorer is still hidden in the background for those that programs that need it (Arches). I am not a fan of “Edge” and still prefer Chrome or Firefox.
Windows 7 users, I believe, should wait a bit before upgrading. Windows 7 is a very stable operating system and until all the bugs are worked out I would put it off. The free upgrade to Windows 10 will be available for a year, so you have plenty of time.
Some issues you may encounter include, any specialty software installed on your computer may not run in the Windows 10. Also, you may encounter problems with computer drivers. (A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer—for example, a network card or a printer—won’t work properly._)
No matter what operating system, before you update or make any major changes to your computer, back up all your files!