Using Augustana CampusNet (Part 1)

Welcome to Augustana to our first year students and welcome back all those who are returning! ITS has been getting some questions about accessing our services (such as Moodle, Arches, and email). All of this information can be found on CampusNet, so we decided to create a series of TechTips explaining how to use CampusNet to find the information that you need.

Part 1: Introduction to CampusNet

  • What is CampusNet?
  • How can I access CampusNet?
  • How do I use CampusNet to find Moodle, Arches, my email, etc?

Continue reading

Posted in Uncategorized | Leave a comment

Moodle upgrade

moodle_m1ITS recently upgraded our Moodle to 2.9. Among the changes are an updated editor, gradebook, and a responsive theme that makes Moodle look better on all devices. Many new features can be found in the updated version.

We’ve created a YouTube playlist on our ITSAugustana YouTube Channel with some of the highlights: https://www.youtube.com/playlist?list=PL_4-Os4br4MyPKUaVIej-XBXeM3FrJ9I-

Posted in Educational Technology | Leave a comment

What to do if your Google mail account may have been hacked

To protect your account you will need to check and fix at least all of the following settings. Once your password has been reset by ITS, first you need to check the bottom of the Inbox and make sure your account is not open at any other locations. If it shows additional locations, open the Details window and “Sign out all other sessions”.

Now check the following settings by clicking on the “gear” icon and choosing Settings.

Continue reading

Posted in Uncategorized | Leave a comment

Windows 10 Coming July 29th

Well the hype is beginning, Windows 10 will be released soon.  With this release they are offering a free upgrade to all windows 7 and windows 8 users. Probably to satisfy all those Windows 8 users that just are not happy.  Check out this link for more information on Windows 10.  https://www.microsoft.com/en-us/windows/features

Posted in Uncategorized | Leave a comment

Google Apps Email Undo Send Feature out of Beta

This tip is from Sean McBride in the ITS Network team:

Google has finally released Undo Send out of beta testing and is now available for everyone. Using Undo Send, you can “unsend” e-mails up to ten seconds after you’ve hit the send button. For those that have the option enabled, Google will delay sending the mail until after the ten-second cancellation window. If you want to extend the window to recover your messages, you can do so by up to 30 seconds.

To enable the service Continue reading

Posted in Uncategorized | Leave a comment

Print right from your own laptop!

You may think that the only way you can print your documents on a campus laser printer is to log in to a campus lab computer.  While that is one way, it isn’t the only way!

With our print management system, Papercut, you can print directly to selected campus printers right from your laptop.

1. If your document is not a PDF file, choose Save As and create a PDF.  This is available in most applications including Microsoft Office, as well as the Chrome web browser.

2. Go to http://printing.augustana.edu and log in with your network login

3. Click on WebPrint.

4. Click Submit a Job and choose your desired print location.

5. Click “2. Print Options” and specify # of copies.

6. Click Upload and either drag or upload your file.

7. Click Upload and Complete

Screen Shot 2015-05-12 at 12.04.10 PM

Voila!  Go pick up your print job from the printer!

Posted in Uncategorized | Leave a comment

Lab hours for Week 10 and Finals Week

It’s getting to be that time of year again for final papers, tests, and projects come around. To find if a computer is available, first take a look the building hours below and then take a look at our LabMaps to see if there is a computer available in the lab you want to use.

Spring 2015 - 10th and Finals Week Schedule

Spring 2015 – 10th and Finals Week Schedule

Posted in Labs, Tips | Leave a comment

Security Awareness

The ITS is starting a program to enhance our security awareness level, addressing risks both as individuals and as a college. This education will be a continual process with different topics. Topics will include “Password Security”, “Viruses and Spam” Securing your Data”, and “Mobile Security”.

These issues are important to Augustana College and to all individual users.

We will educate our users in multiple ways.  Emails will be sent out on a regular basis informing users of different security risks.  There will be short videos and quizzes with chances to win gift cards.  Last but not least we will have a security week in conjunction with the technology fair which will be held in October.

Posted in Passwords, Policies, Security | Leave a comment

Classroom Technology – refresh in progress!

Over the last ten to fifteen years, ITS has implemented classroom technology in nearly 100 classroom spaces on the Augustana Campus. However, over time – and as product lines changed – classroom capabilities varied significantly across campus. In the past two years, ITS has standardized on one system – Extron – for classroom equipment. Our goal – make classrooms as easy to use as possible while giving you the flexibility to plug in newer tablets and laptops. So far, we’ve refreshed Old Main, Olin, Hanson Science, and most of Sorensen – so we’re close to halfway done! Our goal is to establish the Extron standards across all 100 classrooms while at the same time switching to newer projection that eliminates toxic mercury lamps, or to larger LCD displays in smaller rooms. If you have questions about the new classroom standards, contact Shawn Beattie or Diane Heist in ITS.

Continue reading

Posted in Uncategorized | Leave a comment

Back up your files automatically with Google Drive!

We’ve just started Spring Term, but it’s never too early to back up your files. ITS encourages you save early, save often, and save in multiple places. Google Drive is a good way to make sure that you have an up to date copy of your papers and other assignments saved in the cloud automatically.

Benefits of Google Drive

  • Files are synced automatically to and from the cloud when they are saved to your Google Drive folder or edited in the cloud
  • Unlimited storage space for Education users
  • Can be accessed on iOS and Android devices through the Google Drive App
  • Can share and collaborate on documents in real time

Continue reading

Posted in Uncategorized | Leave a comment