Loan Servicer Information
If a student has borrowed a Federal Direct Stafford Loan, the loan is serviced by one of a number of different Service Centers. If your servicer has not contacted you, please refer to the NSLDS website at www.nslds.ed.gov to determine who is servicing the loans. Otherwise students can contact the Research and Customer Care Center at 1-800-433-7327 or email them at fsa.customer.support@ed.gov. A student's servicer will include one of the following:
Aspire Resources Inc.
Phone: 1-855-475-3335
Web Site: www.AspireResourcesInc.com
CornerStone
Phone: 1-800-663-1662
Web Site: www.MyCornerStoneLoan.org
Direct Loan Servicing Center (ACS)
Phone: 1-800-848-0979
Web Site: www.myedaccount.com
Department of Education Student Loan Servicing Center (ACS)
Phone: 1-800-835-4611
EdManage
Phone: 1-855-479-0490
Web Site: www.EdManage.MyEdLoan.com
ESA/Edfinancial
Phone: 1-855-337-6884
Web Site: www.edfinancial.com/DL
FedLoan Servicing (PHEAA)
Phone: 1-800-699-2908
Web Site: www.myfedloan.org
Granite State - GSMR
Phone: 1-888-556-0022
Web Site: www.gsmr.org
Great Lakes Educational Loan Services, Inc.
Phone: 1-800-236-4300
Web Site: www.mygreatlakes.org
MOHELA
Phone: 1-888-866-4352
Web Site: www.mohela.com
Nelnet
Phone: 1-888-486-4722
Web Site: www.nelnet.com
OSLA Servicing
Phone: 1-866-264-9762
Web Site: www.osla.org
Sallie Mae
Phone: 1-800-722-1300
Web Site: www.salliemae.com
For a comprehensive look at contact information and office hours for Service Centers go to:
Loan Servicer Contact Information
The Federal Student Aid Ombudsman works with the federal student loan borrowers to resolve loan disputes or problems from an impartial, independent viewpoint. If there is a problem with your federal student loan(s) that cannot be resolved with the servicer, you should contact the Federal Student Aid Ombudsman at:
U.S Department of Education
Federal Student Aid Ombudsman
830 First Street NE - 4th Floor
Washington, DC 20202-5144
Phone: 1-877-557-2525
Fax: 202-275-0549
Web: www.ombudsman.ed.gov
